(3 Editable Slides)
Download our Customer Loyalty vs. Customer Retention PPT template to depict the significant differences between customer loyalty and customer retention in a comprehensible manner. Brand managers and business leaders can take advantage of this fully customizable deck to explain that customer loyalty is about establishing longer and more sustainable relationships with customers who make purchases from the brand/business repeatedly; in contrast, customer retention is the set of procedures and practices designed to keep the customers engaged with the business to increase revenue.
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