Customer Journey

Customer Journey PowerPoint Templates

Customer Journey gives you a 360° view of customers' behavior and intent while interacting with your products and brand.

Customer Journey PowerPoint Templates help organizations create a visual representation of customers’ experiences and how they traverse through the entire sales process. Moreover, you can redefine your business strategies according to your customers’ perspectives and differentiate your brand based on the insights derived from the PPTs.

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Importance of Customer Journey Slides

Customer is the king, and if you want to expand your customer base, it's very important to provide a compelling experience at every touchpoint - be it Ads, website, newsletters, blogs and articles, social media, checkout, etc. And, if you fail to meet customers’ expectations, you might lose on business growth opportunities. With a well-mapped consumer journey in place, you can eliminate all those pain points that are taking customers away from you. In addition you can prepare strategies to provide an integrated experience; no matter, customers choose to purchase from your physical store or online store.

With our pre-designed PPTs, you can better explain to your team the bottlenecks that are making your customers frustrated and discouraging them from taking the next step down the sales funnel. Moreover, you can share your ideas about ways to connect the dots between offline and online consumer journeys.

Features that Distinguish Our Decks

  • Easily customizable according to your needs.
  • Edit the background, color, text, and size of the slides even if you don’t have any technical knowledge.
  • High-quality visuals (maps, diagrams, icons, infographics) to make your presentations interesting and engaging to the audience.
  • Download for Microsoft PowerPoint, Apple Keynote, and Google Slides.
  • 16:9 and 4:3 aspect ratios make our presentations the best fit for the widescreen and standard screen.
  • You can opt for the templates in blue or multicolor themes or both.
  • It is easy to crop any element (icon, map, diagram, etc.) and use it in your existing presentations to make them more informative.
  • The resolution of HD and vector-based graphics and visuals remains intact even if you resize them.

Who will Find these Slides Beneficial?

Representatives of different departments - Sales, marketing, product, customer success, and UI/UX will find our slides insightful. Our decks cater to the needs of businesses of all sizes and domains.

What can Customer Journey Templates be Used for? 

  • Explaining the goals of buyers to your sales and marketing team.
  • Visualizing the state of mind and persona of customers at any point in time.
  • Explaining the customer touchpoints before, during, or after the purchase.
  • Explaining the needs of customers at different stages in the buying funnel.
  • Determining the gap between your brand promise and customer experience.
  • Explaining the pain points of customers.
  • Focussing on the aspects that matter most to maximize the effectiveness of your marketing and sales efforts.

Download our slides to map your consumer journey effectively!

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