Download our Call Deflection template for Microsoft PowerPoint and Google Slides to describe the customer service technique to reduce the volume of service calls received by the contact centers by rerouting it to another inbound channel, thereby minimizing the burden on staff. Customer service managers can harness this fully editable deck to explain how call deflection leads to better customer experience, reduces customer support costs, and leads to business productivity. You can also use this set to depict the steps to effective call deflection and how to build a call deflection strategy.
The layouts have been crafted to help you explain this complex concept in a simplified manner so that your audience can process it effortlessly. Just download the set right away!
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