Get your hands on our ITIL Problem Management PPT template to describe the systematic approach to IT service management that seeks to reduce the likelihood and the resulting impact of the incidents by preventing them from happening. Incident management specialists can use this 100% customizable deck to highlight the significance of problem management in identifying, tracking, and resolving recurring incidents permanently. You can also use this set to discuss how problem management ensures safe and effective implementation of the resolutions in accordance with change management policies and procedures.Â
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